The five-star Macdonald Bath Spa Hotel has announced today that it has become a new member of the prestigious hospitality organization Leading Hotels of the World.
The membership confirms The Bath Spa’s position as one of the UK’s finest and most luxurious hotels and highlights the hotel’s reputation as a unique leisure destination.
The Leading Hotels of the World is the prestigious luxury hospitality organization representing more than 430 of the world’s finest hotels, resorts and spas. The organization’s mission is to be the pre-eminent provider of products and services to luxury hotels and to the premium hotel sector.
Hotels seeking to join The Leading Hotels of the World must apply for admission and meet the most exacting standards. The Macdonald Bath Spa Hotel had to undergo a series of inspections based on an extensive list of 1,500 separate criteria, and the staff underwent a week-long program of external training.
Commenting on the accolade, Giorgio Borgonovo, the managing director at the Macdonald Bath Spa Hotel said, “The Bath Spa prides itself on its high standards of service and superior facilities, and my team is committed to ensuring each and every guest receives the ultimate five-star service. Becoming a member of Leading Hotels of the World is a great honor and is a reflection of the hard work, dedication and passion of staff at The Bath Spa.”
The hotel will remain a member of the organization for three years and will be subject to constant review by a mystery guest scheme to maintain quality standards.